Practically, every day we need to search for something on the Internet, to get information about this or that, to find something we are interested in, to buy services or goods, spending or rather wasting sometimes a lot of time.
For example you need to find:
I Google searched for that information, then made orders and bookings by writing or giving phone calls, altogether spending on it about 10 hours of my time.
I am not fond of giving phone calls, and sometimes it takes too long to get answers to your email requests.
A chatbot could become a good assistant in that matter. But a universal protocol is needed for the chatbot to be able to request information for the user.
Let’s consider another example in the JSON format.
General Variables: #replybefore, #phone, #email
Request Variables: #guests, #duration, #arrival, #departure, #pricelimit, #location, #range, #timetodrive, #link, #misc
General Variables: #replybefore =02/02/2017, #phone=+79162254
Request Variables: #guests=3, #durationday=2, #arrival=03/03/2
#replybefore =02/02/2017, #phone=+79162254
#guests=3, #durationday=2, #arrival=03/03/2
Thus, a chatbot could find only those variants, which fully corresponded to the chosen criteria, and offer the most optimal solution to the user.
A user writes a request in a free form, then a request is divided into variables with the given criteria. The more specific is the request the more exact and relevant is the bot’s response.
The request recognition is dynamic.
This will allow effectively get and analyze the information. In other words, a user will no longer be limited to those resources, and filters that offer products or services search. That will allow users to define their search criteria and receive responses on the basis of the given search criteria.
Thus, thanks to the chatbots, the user will have a full access to the information he needs.
In some cases such aggregators as Skyscanner, Booking, Expedia are good enough to present structured information with the given criteria to the user. But the absence of aggregators in other cases makes access to the necessary information much more difficult.
We believe that this kind of search bots will allow in the future making any complicated requests and finding necessary information for the users. Chatbots will make their own independent selection of the information for users, thus protecting them from irrelevant data, and saving their time.
More information on EnduranceRobots.
Or by email: gf@EnduranceRobo